What's Covered
Workmanship
Your workmanship warranty establishes coverage against defects in the finishes and material used in the construction of your home.
Distribution
Your distribution systems warranty covers against defects in electrical, plumbing and mechanical functions throughout your home.
Structural
Your structural warranty provides protection against structural defects to the designated load-bearing elements of your home.
Have a Warranty Request?
Please click here to be directed to the 2-10 warranty and begin your request process there.
2-10 Warranty Manual
2-10 Home Buyers Warranty (2-10 HBW) is your warranty administrator. Since 1980, warranties from 2-10 HBW have protected over 5.8 million new and pre-owned homes.
BAGI Standards Guide
Please click here to view the Builders Association of Greater Indianapolis‘ Standards Guide, which gives owners a way to measure the quality of the project against an industry approved set of standards.
Emergency Requests - First two Years
Emergency Requests - First two Years
What is an emergency?
- Total loss of heat or air
- Gas leak
- Major plumbing leak or issue
- Complete loss of use of appliances
- Security issues, door locks, or garage door fails to function
Any necessary cosmetic repairs that result from an emergency service request need to be scheduled through a non-emergency service request with 2-10 Warranty. Once your trade has been contacted, contact 2-10 to schedule your cosmetic work.
Contact 2-10 Warranty and the trade that worked in your home directly. Contact information is listed below and under your sink on your HVAC, or in your garage.
Pritt Electric: 317-861-6849
Cross Electric: 317-449-2113
George Electrical: 317-329-8002
Non-Emergency Requests - First two Years
Non-Emergency Requests - First two Years
What is a non-emergency?
- 1st & 2nd Year coverage items
- 1 year Anniversary walk
Contact 2-10 Warranty directly via their website or toll-free number. Make sure to be as detailed as possible and have specific locations identified for your requests. Photos can also be submitted through the Warranty Service Request. Once your request is processed and a tentative approval has been established, the Pyatt Builders warranty team will reach out to schedule an inspection with the Warranty Manager if applicable. Appointments are set Monday - Friday, 9:00 AM - 4:00 PM. As a reminder, if you have not had a 1 Year Anniversary Walk some items may be better saved for this service.
Your Team
Checklists
First Year Checklist
First Year Checklist
- File for all Tax Exemptions by December 3
- Keep all contracts and manuals handy for review
- Add all important phone numbers to your phone or address book (Pyatt Builds, 2-10 Warranty, Title Company, HOA)
- Set calendar reminders for upcoming milestones and seasonal items (1 Year Walk, HOA Meetings, Season Checklist Items)
- Make decisions on extended warranty options
- Re-watch Pyatt Builders' Warranty Videos
- Decide if you want to be involved in your HOA Board of Homeowners
Spring/Summer Checklist
Spring/Summer Checklist
- Replace filters in heating and A/C system
- Check batteries in smoke detectors
- Inspect the roof for damaged shingles
- Check exterior for signs of damage due to snow or ice
- Lubricate door hinges and garage hardware
- Clean and adjust window screens and door thresholds
- Adjust registers for cooling as heat rises
Fall/Winter Checklist
Fall/Winter Checklist
- Follow guidelines for winterization of homes
- Disconnect houses and cover outside spigots
- Check alignment and clean gutters and downspout
- Clean clothes dryer vent
- Check caulking and water stripping for the tub, showers, and sinks
- Replace filters in heating and A/C system
- Inspect yard for erosion and proper drainage
2-10 Home Buyers Warranty®
2-10 Home Buyers Warranty accepts only the best builders into their program. To become a member, Pyatt Builders went through an extensive screening process that carefully inspects our workmanship and that measures our building practices against strict underwriting guidelines to ensure we maintain a high quality product.
With the purchase of your new home, you will receive a copy of the structural home warranty contract that explains what is covered, as well as, a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.
Manufacturers' Warranties
A manufacturer's warranty (often called limited warranty) is the warranty you receive when you purchase a product. Not all products in your home come with a manufacturers warranty. Products that have additional manufacturer warranty coverage are limited by what is covered and for how long. It is advised to research your coverage by going on the different manufactures websites. You can also find care and maintenance tips to ensure beauty and optimum performance.
If you would like to protect your product from everyday damages, you should research availability of extended warranties that may contain wider coverage and covers everyday mishaps such as drops, spills, stains, etc. Some manufacturers also require you to register your product. This is a great idea to do once you close on your new home.
Click below to see links to some of the products installed in your home. If you do not see what you are looking for, please contact our Design Studio directly or google direct to the manufacturer’s website.